Oh btdubs, I had my first cranky library patron the other day. It was awesome. I felt like I was back at BYUIS for a second because now, after two years away, the cranky customers are by far my best memories. Oh and Mad Cow Disease.
Anyways I was on my weekly reference desk shift and this elderly woman came up and said "I'm looking for a talk. It was by a general authority. And it's about flirting or something."
Classic.
She eventually gave the name of the speaker (or who she thought the speaker might have been) along with two other talk requests. I worked with her for maybe 5 minutes max, but every passing second made her more antsy and more angry.
She even started doing that huffy thing some folks do when they're upset- fidgeting, sighing loudly, tsk-ing, giving unhelpful suggestions.
I was eventually able to find two of the talks she was looking for, she gave up on the third- apparently she was in a hurry (except she wasn't, after she was done, she just wandered around the library aimlessly).
As we were finishing up, she told me "I would have found them myself, but our basement flooded and destroyed all our church magazines. As well as my demeanor."
Obviously.
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