Also. Today I did my shift on the reference desk. A man came looking for an item- he said he just wanted to see if it was in the open stacks. It's not- we only have one copy and it's in the secure stacks. Then he told me he had written the book and wanted to know why it wasn't in the open stacks, because he saw lots of books on the same topic and they were, in his words, "corny".
So I gave him a bunch of reasons, but mainly just said that if we only have one copy, it stays in the secure stacks. He was unsatisfied, so I directed him to the "real" reference librarian sitting at the other computer. She chatted with him and he left looking happy with his answer, so I asked her what she had told him.
And guess what? She told him the exact same thing I did. Do I not seem trustworthy or something?
Friday, September 9, 2011
Adventures in reference
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